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Frame Your Vision with... Friendly Service and Helpful Support

“Yes.” It’s one of our favorite words here at ALW. And we strive to say it often. When you ask for a customized luminaire, need an order shipped by a specific date or have other special requests; our goal is to reply, “Yes, we can do that.”

Of course, not every wish can be granted, but we do promise to do our very best to find solutions that will meet your needs and those of your clients. And we’ll do so with a smile, timely communication and a steadfast commitment to delivering truly outstanding service.

Phone: 510.489.2530
Fax: 650.249.0412

Customer Service - Key Support Team

Scott Sims
Customer Service
Shannon McDaniel
Customer Service Manager
Ext. 121 - Email
Roman Castillo
Customer Service Rep
Ext. 105 - Email
Melissa Nott
Customer Service Rep
Ext. 130 - Email
Marie Readel
Customer Service Rep
Ext. 114 - Email

Warranty Support - Team Leader

Stephen Keiter
Technical Support Coordinator
Ext. 127 - Email

Sales Management Team

Jim Lindsey
Sales Manager - Western Region
1.303.250.3274 - Email
Lindsey Middlebrook
Sales Manager - Central Region
512.599.0262 - Email
Cory Tysoe
Sales Manager - Eastern Region
570.236.3919 - Email

Product Marketing - Team Leader

Brian Thomas, LC
Product Manager
Ext. 109 - Email

Leadership Team

Shira Steinbeck, LC
CEO
Ext. 102 - Email
Andreas Dankelmann
VP of Operations
Ext. 136 - Email

Finance - Key Contacts

Philip Thach
Chief Financial Officer
Ext. 101 - Email
Dale Patterson
Accounting Manager
Ext. 126 - Email